Crawford & Co.

  • Enterprise Architect

    Posted Date 3 months ago(1/2/2019 4:22 PM)
    Requisition ID
    Job Locations
    US-GA-Peachtree Corners
    Position Type
    Regular Full-Time
    Information Technology
    Business Unit
    Shared Services
  • Excellence In Everything We Touch

    Shared Services - IT Security

    Position Summary



    This team member is a senior technical leader in the organization. This role is mainly focused on the development of technology principles, standards and patterns that are highly reusable across multiple enterprise solutions. The Enterprise Architect (EA) leads Executive & Senior Management in organization-wide operations that will create substantial added value for the Enterprise. The EA will also lead design reviews of significant technology projects at defined tollgates. The role acts as the bridge between the technical Solution Architects globally to ensure that the technology infrastructure meets the goals of reuse, extensibility and complexity reduction for the entire enterprise. This team member should possess excellent written and verbal communication skills and be able to influence IT and the Company at the highest management levels.





    • Develop key artifacts for the EA program, including best practices, reference architectures, reference implementations, current state views, target state views and roadmaps.
    • Coordinate Architecture Review Board (ARB) meetings and related processes.
    • Define key solution portfolios and ensure they are managed - either by heading that activity directly or by establishing and then supporting portfolio management disciplines.
    • Lead governance activities associated with ensuring solution architecture and, thus, EA compliance.
    • Ensure that project management or solution delivery life cycle efforts leverage all aspects of enterprise architecture (EA) - separately by EA viewpoint (for example, business, information and technology) and via guidance at the solution architecture level across those viewpoints.
    • Analyze enterprise business context (trends and business strategy), as well as change requirements in other EA viewpoints, to derive the enterprise architecture change requirements to guide solution decisions for the enterprise.
    • Understand and advocate the principles of business and IT strategies, as well as of EA development and service delivery. Be prepared to "sell" the EA process (overall), its outcome and ongoing results, and to lead the communication, marketing or educational activities needed to ensure success and use
    • Upholds the Crawford Code of Conduct




    • Bachelor's Degree in Computer Science or related field or four (4) years' experience.
    • Graduate degree such as MBA/MA/MS in Information Technology, Engineering, Business or other related field preferred
    • Experience leading an Enterprise Architecture function and an Architecture Review Board.
    • Seven (7)+ years of hands-on design and implementation experience in IT, with knowledge in a minimum of the following:
      • Two years' experience in the following technical disciplines:
      • Application development
      • Network design
      • Servers and storage
      • Database management
      • Operations
    • Three (3) years' experience in IT architecture, strategy and/or IT planning experience
    • Demonstrated knowledge and experience with diverse corporate IT operations, major IT programs, systems integration and technical architecture at Enterprise and inter-enterprise levels.
    • Demonstrated knowledge of Enterprise Architecture frameworks, e.g. TOGAG, Zachman
    • Demonstrated ability to influence senior leadership (including Business Executives, CIO and Vice Presidents) and be respected as a leader in advancing strategies across all of IT.
    • Experience in developing and implementing IT architecture plans, Enterprise Information Architecture standard and guidelines, software development methodologies and strategic plans.
    • Track record for remaining unbiased toward any specific technology or vendor and for being more interested in results than personal preferences.
    • Track record for thinking about more than technology issues, and for integrating the technical with the business and information aspects for complete solutions.
    • Strong leadership skills to indirectly manage across functional teams toward common solutions.
    • Excellent verbal and written communication skills, able to explain and document the Enterprise Information Architecture to diverse audiences (technical, business, etc).
    • Highly self-directed and able to manage and prioritize multiple concurrent and competing challenges, issues, ambiguities, and contradictions.
    • Demonstrated team player with results oriented track record.
    • Capability for being thoughtful, extroverted and collaborative
    • Motivation that is focused on long-term results
    • Willingness and ability to play multiple roles and adapt quickly in complex technology environments.


    About Us


    People taking care of people. It’s that simple. At Crawford & Company, we treat our clients’ policyholders like our own, helping to restore and enhance lives, businesses and communities at all points of the claims management process. Combining a legacy of nearly 80 years of unmatched experience with global capabilities and industry-leading technology, Crawford is at the forefront of change, while also staying firmly rooted to our commitment to putting people first.

    We are guided by our collective value system: RESTORE.

    At Crawford, we:

    • Respect our culture of integrity and ethical behavior, while embracing the unique talents of the individual and encouraging an ownership mentality among everyone.
    • Are Empowered to advance the company mission and take ownership of our individual career progression.
    • Promote Sustainability through a corporate culture in which employees are good stewards of their communities.
    • Emphasize Training and an environment where employees continually seek and share knowledge and are engaged and satisfied with their work.  
    • Are One Crawford, embracing a global mindset that’s inclusive, agile, mission-focused, and customer-focused.
    • Give Recognition, participating in an environment where people are rewarded for jobs well done.
    • Embody an Entrepreneurial Spirit, sharing a passion to succeed, innovate, and outpace our competitors.

    We believe in leading by example – at work and in our communities. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in mission, vision and values. Learn more at

    In addition to a competitive salary, Crawford offers you:

    • Career advancement potential locally, nationally and internationally. Crawford & Company has more than 700 locations in 70 countries
    • On-going training opportunities through every stage of your career
    • Strong benefits package including matching 401k; health, dental, and life insurance; employee stock purchase plans; tuition reimbursement and so much more.

    Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.



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