Under general direction, supervises the investigation, management, and timely disposition of claims within account, carrier and/or company guidelines, and assists the Assistant VP of Claims in managing the Service Center.
Bachelor’s degree or equivalent experience required.
Five or more years of progressive experience as a Claim Examiner, or the equivalent, demonstrating the technical expertise to handle the most complex cases with a high degree of judgment and discretion.
Previous supervisory experience desirable
Industry designations preferred but not required (IIA, AIC, AEI and/or CPCU)
Where applicable, has passed state licensing requirements for line(s) of insurance handled.
Excellent verbal and written communication skillsAnalytical ability.
Good mathematical aptitude.
Good organizational and interpersonal skills.
Ability to effectively manage, supervise, and develop employees.
Thorough knowledge of services being delivered by branch office.
In-depth knowledge of insurance coverages, practices and negotiating skills.
Familiarity with legal, medical and technical disciplines.
Think all TPAs are the same? Think again. With Broadspire, our leading global third-party administrator (TPA), Crawford & Company is the consultative outsourcing partner that adapts to businesses’ needs and challenges at any point of the claims processing journey. We offer casualty claim and medical management services to assist large organizations in achieving their unique goals, increasing employee productivity and reducing the cost of risk through professional expertise, technology and data analytics.
As part of the One Crawford family, Broadspire brings together the best and brightest people in the industry to deliver smart, thoughtful solutions to our clients, and we are guided by our collective value system: RESTORE.
At Crawford, we:
We believe in leading by example – at work and in our communities. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in mission, vision and values. Learn more at www.crawfordandcompany.com.
In addition to a competitive salary, Crawford offers you:
Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.