Crawford & Co.

  • Casualty General Adjuster

    Posted Date 2 weeks ago(11/26/2018 3:39 PM)
    Requisition ID
    Job Locations
    US-CA-Los Angeles
    Position Type
    Regular Full-Time
    Business Unit
    Crawford Claims Solutions
  • Excellence In Everything We Touch

    US Services Casualty Adjusting

    Position Summary

    Under light or specialized supervision, successfully resolves complex liability claims or other assigned losses by investigating, negotiating settlements, presenting evidence in legal proceedings while maintaining expected production levels; makes sales calls and presentations when requested.


    • Examines claims forms, policies and endorsements, client instructions and other records to determine coverages.
    • Investigates claims by interviewing claimants and witnesses, obtaining official reports, by inspecting physical damage, by comparing claims information with evidence.
    • Sets loss reserves and adjusts as needed.
    • Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford & Company.
    • Settles claims after determining insurance carrier’s liability, reviewing client’s instructions and authority levels required by obtaining demands and making offers to claimants, issuing settlement checks, making filings with regulatory agencies, pursuing subrogation when appropriate.
    • Controls claim costs.
    • Maintains expected case load.
    • Recommends litigation when appropriate.
    • Presents evidence at legal proceedings producing reports and other documents as evidence.
    • Maintains company reputation and insurance products integrity by complying with federal and state regulations and service standards.
    • Makes sales calls by calling on local business in order to solicit new business or maintain existing business.
    • May assist and mentor junior adjusters with claims handling.
    • Upholds the Crawford Code of Business Conduct at all times.
    • Participates in special projects or performs duties in other areas as requested.



    • College Degree or an equivalent combination of education and experience.
    • Minimum 5 years previous experience preferred as an Adjuster including complex claims or claims with heavy losses.
    • Associate in Claims (AIC) through AICPCU.
    • Ability to work a variable work week including on-call schedules.
    • Strong verbal and written communication skills.
    • Strong attention to detail.
    • Strong analytical skills and mathematical ability.
    • Excellent organizational and interpersonal skills.
    • Utilizes available technology/automation to maximize claim handling efficiency.
    • Must have a valid driver’s license with a clean driving record for company vehicle use
    • **Company vehicle, cell phone, and laptop will be provided to qualified applicants that meet Crawford & Company's Background Check, Motor Vehicle Record, and Drug Screen requirements.



    About Us


    People taking care of people. It’s that simple. At Crawford & Company, we treat our clients’ policyholders like our own, helping to restore and enhance lives, businesses and communities at all points of the claims management process. Combining a legacy of nearly 80 years of unmatched experience with global capabilities and industry-leading technology, Crawford is at the forefront of change, while also staying firmly rooted to our commitment to putting people first.

    We are guided by our collective value system: RESTORE.

    At Crawford, we:

    • Respect our culture of integrity and ethical behavior, while embracing the unique talents of the individual and encouraging an ownership mentality among everyone.
    • Are Empowered to advance the company mission and take ownership of our individual career progression.
    • Promote Sustainability through a corporate culture in which employees are good stewards of their communities.
    • Emphasize Training and an environment where employees continually seek and share knowledge and are engaged and satisfied with their work.
    • Are One Crawford, embracing a global mindset that’s inclusive, agile, mission-focused, and customer-focused.
    • Give Recognition, participating in an environment where people are rewarded for jobs well done.
    • Embody an Entrepreneurial Spirit, sharing a passion to succeed, innovate, and outpace our competitors.

    We believe in leading by example – at work and in our communities. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in mission, vision and values. Learn more at

    In addition to a competitive salary, Crawford offers you:

    • Career advancement potential locally, nationally and internationally. Crawford & Company has more than 700 locations in 70 countries
    • On-going training opportunities through every stage of your career
    • Strong benefits package including matching 401k; health, dental, and life insurance; employee stock purchase plans; tuition reimbursement and so much more.

    Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.


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