Crawford & Co.

  • Statistical and Claim Data Support Analyst

    Posted Date 4 months ago(10/24/2018 3:45 PM)
    Requisition ID
    Job Locations
    US-IL-Lake Zurich
    Position Type
    Regular Full-Time
    Finance & Accounting
    Business Unit
  • Excellence In Everything We Touch


    Position Summary


    Under the general direction of the Carrier Data Reporting Manager, the Statistical & Claim Data Support Analyst provides support to customer groups to ensure accurate data reporting requirements to improve organizational effectiveness.






    • Primarily responsible for data analysis corrections from Carrier Partners
    • Determines appropriate reporting selection criteria for customer and sets up reporting instance in claims reporting system
    • Determine appropriate access privileges and initiates new user IDs
    • Responds to questions regarding statistical processing, internal and external reporting requirements and to requests for data from internal and external sources
    • Contributes to the planning process of Broadspire functional departments by attending meetings to gain better insight with respect to analyses and data reporting
    • Represents Broadspire at meetings with customers, vendors, bureaus, insurance companies, outside consultants, as requested
    • Develops and communicates business requirements, as identified by carrier customer needs, to analyze systems and reports and may participate in reporting systems design, as needed.
    • Monitors automated or manual systems that affect the statistical reporting processes in that problems are remedied and that appropriate action is taken
    • Represents the statistical-actuarial departments for our carrier customers and actively seeks up to date information regarding statistical reporting requirements such that our carrier customers’ data meets bureau reporting expectations
    • Performs other related duties as required or requested
    • Upholds the Crawford Code of Conduct.



    • Requires high school diploma or equivalent combination of education and experience
    • One years’ experience in statistical reporting
    • Demonstrates effective customer relations skills.
    • Demonstrates sound analytical skills.
    • Demonstrates a comprehensive knowledge of claim system functions and the relationship of client information to accurate claim processing and reporting.
    • Demonstrate ability to work accurately with attention to detail and customer expectations.
    • Demonstrate effective communications skills




    About Us


    Think all TPAs are the same? Think again. With Broadspire, our leading global third-party administrator (TPA), Crawford & Company is the consultative outsourcing partner that adapts to businesses’ needs and challenges at any point of the claims processing journey. We offer casualty claim and medical management services to assist large organizations in achieving their unique goals, increasing employee productivity and reducing the cost of risk through professional expertise, technology and data analytics.

    As part of the One Crawford family, Broadspire brings together the best and brightest people in the industry to deliver smart, thoughtful solutions to our clients, and we are guided by our collective value system: RESTORE.

    At Crawford, we:

    • Respect our culture of integrity and ethical behavior, while embracing the unique talents of the individual and encouraging an ownership mentality among everyone.
    • Are Empowered to advance the company mission and take ownership of our individual career progression.
    • Promote Sustainability through a corporate culture in which employees are good stewards of their communities.
    • Emphasize Training and an environment where employees continually seek and share knowledge and are engaged and satisfied with their work.
    • Are One Crawford, embracing a global mindset that’s inclusive, agile, mission-focused, and customer-focused.
    • Give Recognition, participating in an environment where people are rewarded for jobs well done.
    • Embody an Entrepreneurial Spirit, sharing a passion to succeed, innovate, and outpace our competitors.

    We believe in leading by example – at work and in our communities. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in mission, vision and values. Learn more at

    In addition to a competitive salary, Crawford offers you:

    • Career advancement potential locally, nationally and internationally. Crawford & Company has more than 700 locations in 70 countries
    • On-going training opportunities through every stage of your career
    • Strong benefits package including matching 401k; health, dental, and life insurance; employee stock purchase plans; tuition reimbursement and so much more.

    Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.


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