This position is responsible for the integrated delivery of disability and absence management services which include: Short Term Disability (STD), FMLA, STD/FMLA integrated, LTD and absence management. This position will be tasked to refine and maintain overall vision for IDAM approach including an optimum employee experience balanced with a Line of Business (LOB) service delivery model that ensures maximum cost containment. The IDAM operations manager will help drive departmental adoption of IDM best practices as well as educate clients through presentations with client’s union and senior leadership and distribution of key metrics. Manages the business operations to ensure efficient and cost effective processes, procedures and technology are in place as well as support the company’s strategic business goals.
Think all TPAs are the same? Think again. With Broadspire, our leading global third-party administrator (TPA), Crawford & Company is the consultative outsourcing partner that adapts to businesses’ needs and challenges at any point of the claims processing journey. We offer casualty claim and medical management services to assist large organizations in achieving their unique goals, increasing employee productivity and reducing the cost of risk through professional expertise, technology and data analytics.
As part of the One Crawford family, Broadspire brings together the best and brightest people in the industry to deliver smart, thoughtful solutions to our clients, and we are guided by our collective value system: RESTORE.
At Crawford, we:
We believe in leading by example – at work and in our communities. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in mission, vision and values. Learn more at www.crawfordandcompany.com.
In addition to a competitive salary, Crawford offers you:
Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.