Crawford & Co.

  • Director, CAT International

    Job Locations US-GA-Norcross
    Posted Date 4 months ago(4 months ago)
    Requisition ID
    Position Type
    Regular Full-Time
    Business Unit
    Crawford Claims Solutions
  • Excellence In Everything We Touch

    CrawCo Ole Miss

    Position Summary


    The Director of International CAT will be responsible in analyzing business performance and improvement of processes to meet and exceed CAT P&L goals and drive profitable growth for international CAT work including the Caribbean.


    The Director will interface with FP&A on revenue and expense projections as well as budgets.  This position will develop a more effective recruitment and deployment strategy in order to successfully deliver on international client commitments and support the overall objectives to grow the roster to scale the organization for this work.




    • Develop and implement productivity standards, objectives, and processes, as well as overall controls for their specific area of focus within the Catastrophe Services Organization.
    • Manage client demand and ensure adequate resources are available to cover client needs.
    • Create and implement deployment processes to optimize the resource utilization levels.
    • Define and communicate management metrics to effectively manage cat deployments and meet client expectations.
    • Oversee the recruitment, selection, hiring, coaching & counseling, discipline and performance of CAT key functional areas for international and or Caribbean employees
    • Collaborate with IT to ensure technology delivers necessary capabilities required for international and Caribbean
    • Analyze financial data and work to maximize revenue and reduce costs.
    • Develop, monitor and report on operating costs.
    • Communicate with management teams to direct and confirm execution of company processes.
    • Frequently evaluate and analyze business productivity and performance.
    • Upholds the Crawford Code of Conduct




    • Bachelor’s degree in business administration, industrial engineering or related field
    • 5 – 7 years’ experience in a strategic operational and planning role
    • The ideal candidate for this position possesses proven leadership skills, as well as a strong ability to problem solve and make sound decisions that encourage corporate growth.
    • Excels at working across multiple departments.
    • Strong computer skills
    • Analytics expert
    • Strong business acumen


    About Us


    Based in Atlanta, Crawford & Company (NYSE: CRD-A and CRD-B) is the world’s largest publicly listed independent provider of claims management solutions to insurance companies and self-insured entities with an expansive global network serving clients in more than 70 countries. The Crawford Solution® offers comprehensive, integrated claims services, business process outsourcing and consulting services for major product lines including property and casualty claims management, workers compensation claims and medical management and legal settlement administration. More information is available at

    In addition to a competitive salary, Crawford offers you:

    • Career advancement potential locally, nationally and internationally. Crawford & Company has more than 700 locations in 70 countries;
    • On-going training opportunities through every stage of your career
    • Strong benefits package including matching 401k; health, dental, and life insurance; employee stock purchase plans; tuition reimbursement and so much more.

    Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V

    Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means. 



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