• Senior User Experience Designer - CONAN

    Job Locations US-IL-Chicago
    Posted Date 2 months ago(5/3/2018 1:32 PM)
    Requisition ID
    Position Type
    Regular Full-Time
    Information Technology
    Business Unit
    Shared Services
  • Excellence In Everything We Touch

    CrawCo Ole Miss

    Position Summary



    Leads UI/UX efforts working closely with multiple business units, program managers, project managers, business analysts, software developers, quality analysts and support specialists during all phases of projects to analyze requirements in the context of user interface design, produce user experience approach documents, blueprints, and or presentations, and provide user experience guidance, oversight and support to the UI/UX phase of projects. Works in an integrated product design team with product management and software engineering to envision, create, craft and deliver next generation user experiences.






    • Work collaboratively with engineers, product managers, executives, and other designers to build scalable solutions to improve the user experience
    • Create deliverables such as process flows, wireframes, mockups and functional prototypes to effectively communicate design strategies and detailed interaction behaviors
    • Lead and mentor a high performing team of UI/UX designers and developers
    • Navigate a fast-paced Agile environment requiring independent self-direction with an aptitude for team collaboration and open communication
    • Be a key contributer to the product roadmap with ideas for evolving and iterating the user experience based on quantitative data and user research
    • Work with the product owners and cross-functional teams to come up with test options and utilize A/B testing to validate design solutions
    • Design landing pages and site interactions to segment users, effectively convey product benefits and drive trial conversion
    • Make strategic design and user-experience decisions related to core and new functions.
    • Primary responsibility of UI development including web applications, mobile application websites, mobile apps, user experience design, icon design and wireframes.
    • Review existing applications and identify improvement opportunities for user experience.
    • Strong team player interacting with product managers and software engineers.
    • Design solutions that are elegant and simple yet solve complex tasks.
    • Passionate about good user-centered design practices and have an eye for detail.
    • Create the best user experience and meet predetermined deadlines.
    • Obsessed with design consistency for layouts, color schemes, typography, etc.
    • Develop user-centered design process utilizing expertise in information/interaction design, visual design, usability, and current web technologies.M1




    • Bachelor’s in Digital Media Design or similar discipline, or an equivalent combination of education and experience. Master’s preferred.

    • 8+ years of experience in UX Design

    • 3+ years of leading or coaching team members in an Agile scrum environment

    • Experience in the insurance industry is a plus

    • Strong analytical, problem-solving and organizational skills

    • Strong communication skills and ability to work in a collaborative environment

    • Deep understanding of fundamental visual design disciplines (typography, iconography composition, color, composition, layout, etc.).

    • Expert knowledge of Adobe industry-standard applications – Photoshop, Illustrator, Fireworks, Dreamweaver, Flash, In Design and Acrobat.

    • Must have tablet and phone design experience.

    • Experience with responsive design.

    • Experience with creating CSS 3, HTML5 and Javascript.

    • Comfortable with Mac and PC.

    • Capable of working independently.

    • Comfortable of working with remote teams.


    About Us

    Based in Atlanta, Ga., Crawford & Company® (www.crawfordandcompany.com) is one of the world's largest independent providers of claims management solutions to the risk management and insurance industry as well as self-insured entities, with an expansive global network serving clients in more than 70 countries. The Crawford Solution™ offers comprehensive, integrated claims services, business process outsourcing and consulting services for major product lines including property and casualty claims management, workers compensation claims and medical management, and legal settlement administration. The Company’s shares are traded on the NYSE under the symbols CRD-A and CRD-B.


    In addition to a competitive salary, Crawford offers you: 

    • Career advancement potential locally, nationally and internationally. Crawford & Company has more than 700 locations in 70 countries
    • On-going training opportunities through every stage of your career
    • Strong benefits package including matching 401k; health, dental, and life insurance; employee stock purchase plans; tuition reimbursement and so much more.

     Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V

    Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.



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