This position is responsible for the delivery of disability and absence management services for a set of claim teams, which may include one or more of these lines of business: Short Term Disability (STD), FMLA/Absence/Paid Leaves, STD/FMLA integrated, LTD, Financial Analysts and Business Systems. This position will be tasked to refine and maintain overall metrics related to performance guarantees by client, internal required service levels by product and profitability of assigned claim teams through maximum cost containment. The Director will help drive departmental adoption of best practices as well as educate clients through presentations with consultants, senior leadership and HR as needed. Manages the business operations to ensure efficient and cost effective processes, optimal employee satisfaction and career development, grow and groom front line Team Managers, ensure effective and accurate procedures and technology are in place as well as support the company’s strategic business goals.
Broadspire (www.choosebroadspire.com), a leading international third party administrator, provides risk management solutions designed to help clients improve their financial results. Broadspire offers casualty claim and medical management services to assist large organizations in achieving their unique goals, increasing employee productivity and reducing the cost of risk through professional expertise, technology and data analytics. As a Crawford Company, Broadspire is based Atlanta, Ga., with 85 locations throughout the United States. Services are offered by Crawford & Company under the Broadspire brand in Europe (www.Broadspire.eu), including the United Kingdom (www.BroadspireTPA.co.uk).
In addition to a competitive salary, Crawford offers you:
Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V
Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.