Claims Clerk I

2 weeks ago(1/2/2018 11:12 AM)
Requisition ID
Business Unit

Excellence In Everything We Touch

Broadspire Claims

Position Summary


Under direct supervision, performs a variety of claim clerical support duties for the Claim Department



  • Matches proper file and/or claim number on unidentified correspondence by use of the various automated systems.
  • Performs control operator functions for various Service Center or Claim Office data systems.
  • Retrieves and/or re-files items from central storage facility and maintains accurate records of file activity.
  • Operates photocopy equipment.
  • Receives dock and messenger service deliveries and verifies accuracy of delivered material.
  • Prepares outgoing mail for shipment which includes the necessary attachments, wrapping, and sealing.
  • Performs a variety of clerical duties such as answering telephones, taking messages, and sorting and filing mail and correspondence, and data entry.
  • Keeps supervisor informed verbally and in writing of activities and problems within assigned area of responsibility; refers matters beyond limits of authority and expertise to supervisor for direction.
  • Performs other related work as required or requested.
  • Upholds the Crawford Code of Conduct.



  • Education equivalent to graduation from high school supplemented by courses in typing and personal computer skills or the equivalent in related work experience.
  • Nine or more months experience as a Claim Clerk or the equivalent demonstrating a basic knowledge of computer entry and operations.
  • Demonstrates good working knowledge of Claim processing and of Claim policies and procedures.

About Us


Broadspire (, a leading international third party administrator, provides risk management solutions designed to help clients improve their financial results. Broadspire offers casualty claim and medical management services to assist large organizations in achieving their unique goals, increasing employee productivity and reducing the cost of risk through professional expertise, technology and data analytics. As a Crawford Company, Broadspire is based Atlanta, Ga., with 85 locations throughout the United States. Services are offered by Crawford & Company under the Broadspire brand in Europe (, including the United Kingdom (

In addition to a competitive salary, Crawford offers you:

  • Career advancement potential locally, nationally and internationally. Crawford & Company has more than 700 locations in 70 countries;
  • On-going training opportunities through every stage of your career
  • Strong benefits package including matching 401k; health, dental, and life insurance; employee stock purchase plans; tuition reimbursement and so much more.

Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V

Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means. 



Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.