Performs quality assurance review of network contractor estimates

Previous Experience in the following is highly preferred:

• Estimator
• Project manager
• Adjuster
• Desk adjuster
• Field adjuster
• Property adjuster
• Claims adjuster
• Claims
• Contractor
• Commercial
• Project engineer
• Superintendent
• Property manager
• Building consultant
• Auditor

• Reviews network contractor repair estimates to ensure estimates are technically accurate and meet appropriate industry guidelines and standards for repair.
• Verifies appropriate file documentation is included for completion of the review process.
• Verifies appropriate use of estimating software and pricing database.
• Verifies proposed repairs are accurate based on knowledge of construction standards and practices as well as client requirements.
• Compiles specific estimate revision requests and interacts with network contractors (verbal and written) to obtain appropriate estimate corrections.
• Reviews supplemental repair estimates received and completes secondary review process for technical accuracy and adherence to industry standards. 
• Document all review and assignment activity in XactAnalysis and internal systems where required.
• Understands and comprehends multiple network programs, guidelines and requirements.
• Interacts with clients (verbal and written) for specific discussions relating to assignment activity.
• Interact with District Managers for assistance with contractor compliance matters.
• Develops and maintains thorough knowledge of XactAnalysis and Xactimate.
• Develops and maintains thorough knowledge of IICRC guidelines and complete WRT certification within 2 years.
• Upholds and projects the public image of the Company.
• Participates in special projects or performs duties in other areas as requested.
• Upholds the Crawford Code of Business Conduct and Ethics at all times.

• Bachelor Degree preferred or minimum of four years experience in construction industry and/or in property adjusting. 
• Successful completion of IICRC WRT certification.
• Highly proficient and advanced computer skills.
• Excellent attention to detail and organizational skills
• Good time management abilities.
• Strong analytical and problem solving ability.
• Excellent written, verbal and oral communication skills. 
• Good interpersonal skills.

Why Crawford?

Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com.

When you accept a job with Crawford, you become a part of the One Crawford family. 

• Our total compensation plans provide each of our employees with far more than just a great salary
• Pay and incentive plans that recognize performance excellence
• Benefit programs that empower financial, physical, and mental wellness
• Training programs that promote continuous learning and career progression while enhancing job performance
• Sustainability programs that give back to the communities in which we live and work
• A culture of respect, collaboration, entrepreneurial spirit and inclusion

Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.

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