Subrogation Adjusters are responsible for the negotiation and recovery efforts of third-party property-casualty claims. The adjuster will enter direct negotiations with insurance carriers, contractors, plaintiff and defense attorneys, self-insureds, uninsured, and municipalities. Claims handled are complex and require a strong understanding of theories of liability and recovery practices and activities.

• Researches, documents and recaps coverage and loss information; could include comprehensive and complex calls
• Communicates over the phone to ensure understanding of reports and documents
• Performs an evaluation of the loss to determine potential total losses using established procedures
• Interprets statutes and case laws to build a strong case for coverage and liability.
• Files subrogation claims in Arbitration Forums with persuasive arguments
• Provides prompt, friendly, courteous, accurate, and helpful service including information about the claim handling process, claim number, name of adjuster, and general questions about existing claims
• Effectively follows appropriate process for assignment of claims to adjusters.
• Contacts customers, insureds, claimants, attorneys or others to obtain or clarify information.
• Performs other various duties as assigned.

• 4-year bachelor’s degree preferred
• 3+ years handling personal auto claims, exhibiting property-casualty or subrogation experience
• Excellent written and verbal communications skills, with the ability to assess and negotiate liability and damages.
• Proficient use of MS Office applications and PDF documents.
• Decisive and organized, with strong organizational skills.
• Adapts to occasional high-pressure situations
• Familiarity with claims-handling procedures

Why Crawford?

Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com.

When you accept a job with Crawford, you become a part of the One Crawford family. 

• Our total compensation plans provide each of our employees with far more than just a great salary
• Pay and incentive plans that recognize performance excellence
• Benefit programs that empower financial, physical, and mental wellness
• Training programs that promote continuous learning and career progression while enhancing job performance
• Sustainability programs that give back to the communities in which we live and work
• A culture of respect, collaboration, entrepreneurial spirit and inclusion

Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.

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