Supervises and mentors a unit of claim adjusters and other staff and oversee the analysis, review and validation of claims under the direction of the Managing Director. Ensures processes and procedures, legal principals, and claim handling regulations are properly applied and adhered. This is an IN-OFFICE postion that will not convert to remote. Must be local to Phoenix AZ.

• High school diploma and at least two years college or an equivalent combination of education and experience.
• At least 5 years of experience as an Adjuster, Adjuster in Charge, Claims Supervisor or Claims Manager.
• Previous supervisory experience desirable.
• Continuous interaction with adjusters, claimants and clients to exchange information; decisions may require analysis of alternative courses of action.
• Must have or secure and maintain the appropriate license(s) as required by the state(s) at the adjuster/supervisory/management level.
• Must possess a valid driver’s license.
• Must complete continuing education requirements as outlined by Crawford Educational Services. Additional courses may be required by jurisdiction for maintenance of license.
• Excellent verbal and written communication skills.
• Analytical ability.
• Good mathematical aptitude.
• Good organizational and interpersonal skills.
• Ability to effectively manage, supervise, and develop employees.
• Thorough knowledge of services being delivered by branch office.
• In-depth knowledge of insurance coverages, practices, and negotiating skills.
• Familiarity with legal, medical and technical disciplines.
• Computer skills

Why Crawford?

Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com.

When you accept a job with Crawford, you become a part of the One Crawford family. 

• Our total compensation plans provide each of our employees with far more than just a great salary
• Pay and incentive plans that recognize performance excellence
• Benefit programs that empower financial, physical, and mental wellness
• Training programs that promote continuous learning and career progression while enhancing job performance
• Sustainability programs that give back to the communities in which we live and work
• A culture of respect, collaboration, entrepreneurial spirit and inclusion

Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.