Property Subrogation Investigator is responsible for identifying subrogation opportunities in clients’ claims, and then developing and documenting the necessary information to submit demand packages to adverse parties.

• Audits claims to identify subrogation potential.
• Receives newly placed claims and bookmarks file materials.
• Directs the claim investigation by interviewing insureds, claimants, and witnesses, requesting and obtaining police/fire/origin & cause reports, securing physical damage inspection reports, and by comparing claim information with evidence.
• Recognizes when liability or damages evidence is lacking for subrogation purposes and takes proactive steps to build the case.
• Investigates and resolves complex coverage issues by identifying and securing adverse insurance carrier/adjuster contact information.
• Oversees the strategy in joint examinations involving experts, attorneys, and potential adverse parties.
• Prepares and sends demand letter and demand package to adverse insurance carrier.
• Recommends litigation when appropriate.
• Oversees and takes ownership of approximately 100-claim caseload.
• Performs all other duties as assigned.

• Bachelor’s degree or equivalent combination of education and property subrogation experience.
• 5-7 years of related experience preferred.
• Ability to communicate clearly, with proper grammar, both verbally and in writing.
• Knowledge of the residential and/or commercial property insurance industry.
• Proficient use of MS Office applications and PDF documents.
• Strong analytical and investigative skills; initiative, attention to detail.
• Strong analytical and mathematical ability.
• Ability to multi-task
• Excellent interpersonal skills and ability to work as part of a team.
• Solid time management skills and organizational ability.
• Ability to deal effectively with challenging situations and people.
• Professional manner.

Why Crawford?

Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com.

When you accept a job with Crawford, you become a part of the One Crawford family. 

• Our total compensation plans provide each of our employees with far more than just a great salary
• Pay and incentive plans that recognize performance excellence
• Benefit programs that empower financial, physical, and mental wellness
• Training programs that promote continuous learning and career progression while enhancing job performance
• Sustainability programs that give back to the communities in which we live and work
• A culture of respect, collaboration, entrepreneurial spirit and inclusion

Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.

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